Frequently Asked Questions

Welcome to the Invisible Illnesses Inc FAQ page. We understand that navigating life with an invisible illness can be challenging, and you may have many questions about the support and services we offer. This page aims to provide you with clear and concise answers to the most commonly asked questions about our organization, services, support groups, and more.

Whether you're seeking information on how to join a support group, details about our well-being services, or guidance on accessing resources, you'll find valuable information here. Our goal is to make it as easy as possible for you to get the help and support you need.

If you don't find the answer to your question here, please don't hesitate to contact us directly. Our team is always ready to assist you.
 

Frequently Asked Questions

Q: What are invisible illnesses?
A: Invisible illnesses are conditions that are not easily visible to others but can significantly impact a person's health and well-being. Examples include mental health disorders, chronic pain, autoimmune diseases, ADHD, and PTSD.

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Q: How did Invisible Illnesses Inc start?
A: Invisible Illnesses Inc was founded in 2016 by Michelle Greenwood, driven by her personal experiences living with invisible illnesses. She recognized the need for better support, advocacy, and services for individuals with conditions that are often misunderstood or overlooked. To find out more visit Our History page

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Q: How long has Invisible Illnesses Inc been running?

A: Invisible Illnesses Inc has been operating since 2016, growing steadily to support over 5000 members across Western Australia.

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Q: Who can get support from Invisible Illnesses Inc?
A: Our services are available to anyone living with an invisible illness, including but not limited to chronic pain, autoimmune diseases, mental health disorders, ADHD, and PTSD. We also support their families and caregivers.

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Q: What are your opening hours?
A: Our admin is available Monday – Friday 9am – 3pm
    Shop 4 A Cause Rockingham is open Monday – Friday 9am – 4pm, Saturdays 9am – 3pm Sundays and          Public Holidays 10am = 3pm

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Q: How can I contact Invisible Illnesses Inc?
A: You can reach us via:

• Email: enquiries@invisibleillnesses.org.au

• Phone: (08) 614

• Website:  Use our Contact Us form

• Mail: 8 Dolton Place, Warnbro, WA

• Social Media: Follow us on Facebook, LinkedIn and Instagram for updates and support.
   

Q: What services does Invisible Illnesses Inc offer?
A: Invisible Illnesses Inc offers a range of services including food hampers, school packs, assessments for Autism, ADHD, and PTSD, and well-being services like hairdressing and massage therapy. We also provide community engagement activities, educational workshops, and advocacy services. Check out our services for more details

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We are gradually bringing our services back prior to the pandemic.

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Q: How can I get involved with Invisible Illnesses Inc?
A: You can get involved with Invisible Illnesses Inc by volunteering your time, donating to support our programs, or participating in fundraising events. Visit our "Get Involved" page for more information.

 

Q: How can I access your services?
A: Our services are available to individuals living with invisible illnesses. Simply visit our service page, visit our center during opening hours or contact us for more information on how to access specific services

 

Q: Are there any costs associated with your services?
A: Some of our services are free, while others may have a nominal fee. We offer discounts and subsidies for those in need. Visit our "Services" page for more information on pricing.

 

Q: Do you offer support for caregivers?
A: Yes, we offer support for caregivers of individuals living with invisible illnesses. Please contact us for more information on available resources and support groups.

 

Q: How can I donate to Invisible Illnesses Inc?
A: You can donate to Invisible Illnesses Inc by visiting our "Donate" page and choosing from a variety of donation options including one-time donations, recurring donations, and in-kind donations.

 

Q: Can I volunteer at Invisible Illnesses Inc?
A: Yes, we welcome volunteers to help us with various tasks and activities. Visit our "Volunteer" page for more information on how to volunteer. We also offer work experience, Certificate Completion Hours, Return to Work, Work for the Dole or via Legal Aid if you need to work off your fines.
 

Q: How can I stay updated on events and activities at Invisible Illnesses Inc?
A: You can stay updated by visiting our website regularly, subscribing to our newsletter, or following us on social media.

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Q: What advocacy work do you do?
A: Under the leadership of Michelle Greenwood, we actively advocate for the recognition and support of invisible illnesses. In 2017, we successfully presented a 20,000-signature petition to the Federal Government to have Fibromyalgia recognized as a medical condition in Australia.

We currently have a petition running to make the disability sign more inclusive, especially for ACROD bays.

Ou aim for 2025 is to go to schools and talk about what an invisible illness is. 

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We also engage in public speaking, awareness campaigns, and collaborate with other organizations to drive policy changes.

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Q: How can I get involved in advocacy efforts for invisible illnesses?
A: We encourage individuals to get involved in advocacy efforts by joining our advocacy group, attending our events, becoming an Ambassador and raising awareness in their communities. Contact us for more information on how to get involved

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Q: Are your services covered by NDIS?
A: Although we are not a NDIS provider many of our services can be paid with your NDIS funds. We also offer other payment options like Afterpay and PayPal Pay in 4 to make our services more accessible.

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Q: What types of events and workshops do you offer?
A: We offer a variety of events and workshops focused on education, support, and community engagement. These include:

• Support group meetings

• Educational workshops on managing specific conditions

• Mindfulness and wellness sessions

• Social activities and community gatherings

• Fundraising events

• Pain Management Workshop

• Empowerment to Employment Workshop
   

For the latest information on our events, please visit our Events Page.

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Q: Can I donate items to your Shop 4 A Cause stores?
A: Yes, we accept donations of gently used items at our Shop 4 A Cause stores. Donations can be dropped off at 8 Dolton Place, Warnbro. Please ensure items are not left outside as it is considered illegal dumping and incurs additional costs for disposal.

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Q: Are your facilities and services accessible to people with disabilities?
A: Yes, we are committed to making our facilities and services accessible to everyone. Our office, Shop 4 A Cause stores, and event locations are designed to accommodate individuals with disabilities. If you have specific accessibility needs, please contact us in advance, and we will do our best to accommodate you.

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Q: How can I become a member of Invisible Illnesses Inc?
A: Becoming a member is easy! Simply fill out our membership application form available on our website or contact our office at 08 614 039 77. We offer both Financial Membership and Affiliated Membership.

 

Q: What are the benefits of being a member?
A: As a member, you will have access to our wide range of services, support groups, workshops, and events at a discounted rate. You'll also receive our newsletters, get priority access to new programs, and have the opportunity to participate in our community initiatives

 

Q: Where do my donations go?
A: Your donations directly support our programs and services for individuals with invisible illnesses. This includes emergency relief, workshops, support groups, well-being services, and community outreach. We ensure that every dollar is used effectively to make a difference in the lives of those we serve.

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Q: What support groups do you offer?
A: We offer a variety of support groups for individuals with different conditions, including Autism, ADHD. We are currently planning other support groups for different illnesses and Youth Groups.

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Q: How can I join a support group?
A: To join a support group by contacting us at 08 614 039 77 or fill out the Contact Us form on our website.

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Q:  I own a business and would like to support Invisible Illnesses Inc., How do I find out more information?
A: We are always looking for sponsors, whether it be monetary or in-kind donations.  To find out about Sponships visit our sponsors webpage or contact us on 08 614 039 77

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We hope this FAQ page helps answer your questions and provides you with the information you need. Thank you for your interest in Invisible Illnesses Inc.

 

Together, we can make a difference in the lives of those living with invisible illnesses.

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